Each item is made by hand , so dimensions can vary.
Each item is described carefully, so please read descriptions! In case you would like to return your item, please send me an e-mail. info@nsceramicstudio.com.
You have 30 days from the day of your order.
Shipping costs are for the customers.
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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