shipping and returns
Shipping
All items are sent via Post NL. The processing time is 2-5 working days for Netherlands and 5-10 for Europe.
United States and Canada around 10-12 days.
During busy periods such a Christmas this timescale can some times double due to customs and the workloads of your local mail. We are not responsible for import or custom fees.
Pick up
If you are local, pick up at the studio is possible. You can choose this option in the shipping options during checkout. Send me e-mail that you would like to pick up your order with a date and time that works for you.
Packaging
I try to use recycled plastic bubble wrap and boxes.
Returns
Each item is made by hand so dimensions can vary. Each item is described carefully, so please read descriptions! In case you would like to return your item, please send me an e-mail. Shipping costs are for the customer!